The delivery of a storage or backup service

This is how we tackle the process

All solutions and projects are individual: we do, however, tackle all processes using these 6 steps:

 

 

 

Mistakes often stem from assumptions. By beginning with the customer’s own strategy, and departing in their current circumstances, we assist them with workshops, analyses and data collection. Together, we establish a total overview and deal with service level agreement requirements, policies, technologies, security levels etc.

 
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1


Pre-analysis

 

The pre-anaysis allows us to work co-operatively with the customer to produce a comprehensive and clearly-documented specification criteria, which forms the basis of the solution we offer.

 

2


Specification criteria

 

Based on the content of the specification criteria, we shall deliver at least one solution suggestion, including a financial one.

 

3

Solution suggestion, including financing

 

 

 

Departing in the solution suggestions, all parties will work towards a final agreement which covers design together with the relevant Service Level Agreements (SLAs), as well as the contract basis.

 

4


Final agreement

 

We shall assume responsibility for both implementation and start-up of the solution. This responsibility includes holding workshops, running ongoing training courses, implementation, licences and providing the basis of, as well as documentation related to daily operations etc.

 

5


Implementation and start-up

 

We shall assume responsibility for all storage or backup solutions, including 24/7 monitoring, ongoing reporting, as well as co-operation between partners through continuous operations and steering group meetings.

 

6

Operations

 

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Backup
as a Service



B4Restore's backup service with flexibility, performance, data security, and finance in focus.

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Storage
as a Service



B4Restore's storage service that provides substantial savings, top performance, and unlimited scalability.

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